Custom projects

A customize team for custom projects! You’re asking yourselves what is out there to fix your issues or improve your situation. Contact us! You’d like discussing about possibilities with an engineer, an electrician or a technician? Give us your questions, we could also plan a session with the required specialist. Let us and our partners do the research for you. You have design a product, you want something designed for you, analyze and/or finalize it, etc. Our team and our group of partners, that prove their worth over the past many years, are all available for you to complete your projects. Ask away, you’ll be surprise about the cost and efforts we can offer to create the perfect product for you or even, find an existing solution that will fill your needs perfectly or simplified your issue just by minimizing support time and maintenance. 

Warranties

Many computer products, although sold in Canada, are supported outside of the country. You are tired of the long delays, the too high shipping and custom fee, hoping that the box won’t be stuck at custom! At ArxTech, we support the warranty for all the products we sell in our Montreal office. Only one exception, Tripplite, but their RMA system is excellent.

Technical service / Support

You have needs for technical service, but not enough work to hire somebody full time? You need to do a deployment project only once and/or on a very short period? You’d like to plan schedule maintenance on your equipment’s and/or you network? You would like to have access to a 24 hours call center? For all your technical service needs, we have options for you. Whether it is for an installation project, planned maintenance, emergency support, we can offer different type of contract, based on your needs. For example, added value technical service contract: rapid service (4 hours) or increased call center availability. All these options are available anywhere in Canada or the US. Contact us to discuss the different contract types and get a quotation.

Production

Most of our solutions have a personalized configuration, we have a very limited amount of of-the-shelves products. Without forgetting our custom made offer. We take charge of the production management, the order, the production, not forgetting the logistic. On a production project, the customer/partner can be involved as much or as little as he desires. Our final quotation includes all cost involve, including shipping and custom fee up to our warehouse in Montreal.

Warehousing

You’d like to order additional inventory but your space is limited? Or you only need temporary storage? We have solutions for you! For short or long term storage space, based on what you need, ask about our various options. We can receive, stock, ship, etc…

Logistics

We offer our customer and partners the possibility to use their own carrier. But if it saves you time and/or money, we can managed shipping and custom for you. We can also ship from the manufacturer or our warehouse, anywhere around the world. We are here to help you, let us know what you need, we will confirm what we can do and cost involves.